Help24Seven has six membership packages;
- Basic US$6.00 per month.
- Premium US$15.00 per month.
- Traveller US$50.00.
- Accident Emergency US$12.00 per annum.
- Help24Seven Farmer worked out on size of work force.
- H24S Corporate Negotiated.
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The basic package includes
- Discounted services from professional service providers.
- Road accident emergency stickers for all vehicles.
- One free reaction services every 12 Months.
- Premium, Ambulance package, service provided by ACE Ambulance. (Details).
- Loyalty card.
- Member Document package.
- Emergency Ambulance transfer within a 40Km radius from an ACE Ambulance Base.
- Road accident car Stickers.
- Discounted Help24Services.
If a Joining fee of US$6.00 + first months subs are paid, then all services are immediately available. If you wish not to pay the joining fee then the ambulance services and reactions services free service can only be used after a three month waiting period.
Payments can be made in US$ or ZWL$. If paying VIA RTGS in ZWL$ please confirm the amount. We publish our membership subs in ZWL$ on our Facebook page and Website.
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The Premium package includes
- Discounted services from professional service providers.
- Road accident emergency stickers for all vehicles.
- Three, free reaction services every 12 Months.
- Premium, Ambulance package, service provided by ACE Ambulance. (Details).
- Loyalty card.
- Member Document package.
- 10% discount on Airport Shuttles.
- 15% discount on services from selected service providers.
- ACE ambulance discounted PREMIUM package.
- Two reactions from J&P security.
- Road accident car Stickers
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Discounted Help24Services.
Payments can only be made in US$ six months in advance. Services are immediately available after payment. Please note that NO advance payments can be made in ZWL.
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The Traveller Package Includes
- Discounted services from professional service providers.
- Road accident emergency stickers for all vehicles.
- Two, free reaction services.
- Premium, Ambulance package, service provided by ACE Ambulance. (Details).
- Loyalty card.
- Member Document package.
- 10% discount on Airport Shuttles.( Help24Seven approved service providers only)
- 15% discount on services from selected service providers.
- ACE ambulance discounted Intermediate package.
- Two reactions from J&P security.
- Road accident car Stickers.
- 50% discount on towing services to nearest town or City
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Discounted Help24Seven services.
This is for visitors to Zimbabwe only and valid for six months. This can only be paid in US$
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The Accident Emergency package covers.
- A single vehicle registered for road side emergency.
This is payable annually and can be done is US$ or ZWL$. The ZWL$ amount is shown on our website and Facebook page.
For details and pricing on our other packages, please email info@help24Seven.co.zw and we will organise for a rep to visit you and tailor a package to suit your needs.
Professional Service Providers
Help24Seven promote only the very best service providers in Zimbabwe. Our service providers are carefully vetted. They are required to be managed by a qualified professional within their field of speciality.
Our service providers are accountable for all workmanship, and materials used. They guarantee all their work.
All staff from the service provider are vetted and have a police clearance certificate.
Our Service providers will never ask you for money, Help24Seven pay them once you’re satisfied and then invoice you. You often pay less going through Help24Seven than if you went directly to the service provider.
Did You Know?
If you are out of the country, you can use the services button to book an airport shuttle, In fact you can have any of our services done whilst you away.
Basic, Ambulance package
Road Ambulance 24 Hours
- To nearest Hospital
- Fully equipped to ICU level
- All emergency resuscitation equipment and medication
- Registered nurse and paramedic
This service is only available within a 40Km radius of an ACE Ambulance Base
Premium, Ambulance package
Road and Air Ambulance, Helicopter rescue 24 Hours, Nationwide cover.
- To most appropriate medical centre within Zimbabwe
- ICU Aeromedical services
- ICU Advanced medical equipment
- Intensivist Doctor and ICU nurse
Advantages of our package.
The ACE Ambulance fleet of intensive care equipped aircraft and helicopter along with our fleet of ground ambulances ensure that the appropriate transport and medical expertise is able to respond immediately without delay.
- Transportation by ground ambulances, fixed wing air ambulances or HEMS (Medical Helicopter Service) to the nearest appropriate medical facility.
- Pre-Hospital Emergency Medical Care provided by fully trained paramedics / flight nurses or doctors depending on the nature of the problem.
- 24-hour Medical Call Centre with critical care paramedics, nurses and doctors available to provide advice.
- No pre authorisation required.
Food for thought
Medical Aid and Travel Insurance companies take an average of 16 hours before authorising activation of the emergency services. In the event of an accident or medical emergency, delay in treatment can mean the difference between life and death. Rapid deployment of emergency medical services to provide on-site medical attention and transportation to the closest appropriate medical facility can make that difference.
ACE Air and Ambulance are the only company in Zimbabwe able to offer such a comprehensive service.
Road accident emergency stickers
Driving on any Zimbabwean road is a high risk to you and your passengers. With a total disregard for the law, a large number of drivers drive recklessly.
In the event of an accident, at the push of a button you can get emergency services, however if you are unable to press the button, anyone assisting you can call the emergency number on the “Road accident emergency Sticker”, give the controller the Registration number of the vehicle and the location. From this point on our control room will assist.
The vehicle registration number has two contacts registered for emergencies, they are contacted and we then can assist them with all professional services.
Help24Seven members, this call is like pressing the emergency button – we will immediately dispatch a responder who will organise the police and any other emergency services required at the scene, Managed from our control room we will assist in any way possible.
Did you know?
If you have been involved in an accident we have specially trained responders who not only assist with the accident but can also take all the necessary documentation to the police station.
We have assessors who visit you, assess the vehicle damage and then get the necessary quotations.
They do all the paperwork on your behalf between the insurance company and panel beaters.
In addition to this, they inspect the work being undertaken and ensure that the workmanship and repairs are of the very highest standard.
Reaction services
Reaction service (Rapid Response) is provided by J&P Security – not only in your home but anywhere. They have an office and control room where you will get the professional reaction services that you require from J&P security. As a Help24Seven member you are also given monthly discounted rates from J&P Security for radio Links and Panic Packs.
Existing J&P customers have a custom package with Help24Seven.
How amazing is this!
One of the biggest Scams being pulled today is where profiteers, stage accidents, e.g. you rolled back into them, and through the lowest form of bullying these cowards jump out the car and start screaming and shouting and demanding payment. Press your “Panic Button” J&P will dispatch a reaction team to assist. Help us stop this abuse in Zimbabwe.
Targeted are mainly women on their own or with children in the car, or older drivers.
These are cowards and let’s have them locked up!
Loyalty card
Help24Seven members are given a loyalty card – this card has all your membership details on it. In addition to this throughout the country, we have identified various services and shops who give help24Seven paid up members discounts on certain products and services.
When using your Loyalty card, your card is scanned and if your subs are up to date you are entitled to the discount.
Look for the Help24Seven logo to identify participating outlets and check our Facebook page and Website for more details.
Member Document package
Have you ever misplaced an important document, gone out and forgotten your COVID certificate or been stopped at a Road Block and don’t have a copy of your driver’s licence?
As a Member we can store digital copies of those documents for you. This is included in your membership subscription.
If you ever need a document, press and hold the Service button and the controller will call you back immediately.
Ask for the relevant document – give your password and we will send the document via Email, Whatsapp and Telegram to you.
Another Gem of Information, Help24Seven document request services works throughout the world. If you’re on Holiday and need a copy of a lost or stolen passport, Press the “Services” Button. We will call you back via Whatsapp or telegram and assist.